Vistatec’s moderation service combines our marketing and localization expertise.
Moderation
Vistatec’s moderation service combines our marketing and localization expertise to harness the power of the consumer and social media. Your message is already out there, let’s harness its true value.
In a world where pervasive online social interaction is now the norm your customers, advocates and competitors now have an equal say in how your organization, products and brand perception are portrayed. Positive engagement and conversation moderation can be vital to succeeding in this new, democratic era of communication.
Online media and social networks are an inescapable part of business life, but engaged in an appropriate manner can represent a tremendous opportunity for brands to create real value.
Shaping and Sharing Your Message
Busy online forums, user-generated content, online chatter and general social media activity is potentially a highly rewarding area for customer engagement. But quite often, companies don’t nurture their communities adequately, look at content moderation or draw out the full value that customer engagement can bring.
Moderation, Management and Nurturing Your Message
Public communication can be unpredictable and fast-moving, but with the right collaborators, there are steps you can take to help manage your message.
You need:
- Locally aware and sensitive moderation of forums and social media in all global markets
- Credible communication with every possible consumer voice
- Ongoing nurturing of both your relationship with consumers and your brand message and values
- Maintenance of online communities for maximum impact
- Policing of potentially harmful communication or consumer behavior on forums and social media
- Social Media Monitoring
- A reactive, agile moderator
The Vistatec Promise
Our work with customers to provide that multilingual moderation service often represents a core component of their global customer engagement strategy.
Vistatec provides:
- An unrivaled network of global moderators
- Native speaking, often locally based localization experts
- Analysis of online commentary and market research
- Reactive, proactive moderation, regardless of scope or multiple time zones
- Marketing and copywriting feedback based on consumer communications
- Vigilant, thorough policing of your business’s message
Vistatec’s moderation service combines our marketing and localization expertise to harness the power of the consumer and social media. Your message is already out there, let’s harness its true value.
